DISH Complaint
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Worst service & customer service ever! - satellite tv
Dish Network is the worst in any and every conceivable way. I have had their service for one year. During that time, I had nine months of poor reception, constant outages, constantly pixelating TV. It was absolutely horrible. After these quality issues were finally worked out, the billing issues began.
I have not received a CORRECT bill in months - of course the bill always shows MORE than I actually owe.
I have to spend time each month reviewing each and every charge. Then it usually takes an hour or more talking to multiple reps on the phone to get it straightened out. Each month the errors are compounded since no one ever takes the time to fix the problem - they simply mask it temporarily to get me (the customer!) off the phone.
Yesterday I filed my second complaint with the Better Business Bureau to try to get this billing issue worked out permanently. My first BBB complaint was over the poor quality service and the BBB was very helpful in resolving this. So - I'm hopeful.
In closing, I would NOT recommend Dish Network to anyone. This company is the absolute WORST ever!!!
I have not received a CORRECT bill in months - of course the bill always shows MORE than I actually owe.
I have to spend time each month reviewing each and every charge. Then it usually takes an hour or more talking to multiple reps on the phone to get it straightened out. Each month the errors are compounded since no one ever takes the time to fix the problem - they simply mask it temporarily to get me (the customer!) off the phone.
Yesterday I filed my second complaint with the Better Business Bureau to try to get this billing issue worked out permanently. My first BBB complaint was over the poor quality service and the BBB was very helpful in resolving this. So - I'm hopeful.
In closing, I would NOT recommend Dish Network to anyone. This company is the absolute WORST ever!!!
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Review Rating: 1 out of 5
Reviewed By: MVer
Company: DISH
Product: satellite tv
Date Added: 6 years ago
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